Last updated: June 14, 2025
At Activsoftkey, we are committed to delivering high-quality digital software products. However, we understand that sometimes a return or refund may be necessary. This policy explains how we handle those situations with transparency and fairness.
Return Policy
We offer a 60-day return policy on all digital license purchases. If you are not satisfied with your order and the license key has not been activated, you may request a return within 60 days of the purchase date. To start the return process, please contact our customer service team with your order details and the reason for your return.
Refunds
Approved refund requests are typically processed within 7 to 14 business days. The refund will be issued via the original payment method. If the original method is unavailable, alternative solutions such as a bank transfer or check may be arranged. Please note that transaction fees charged by financial institutions are non-refundable.
Replacements
If you need a replacement license, it will be provided within 2 business days after the request is approved.
Contact Us
Our support team is ready to assist you. For questions or help regarding your return or refund, reach out through email, WhatsApp, or LiveChat. Visit our contact page for more information.
