Frequently asked questions We’ve compiled the most common questions to help you get quick answers. If you still need help, feel free to contact our team directly. How long does my license/activation last? All licenses we sell are perpetual (lifetime) unless otherwise stated. You’ll receive full activation with no recurring charges. When and how will I receive my license? You’ll receive your product key and activation instructions instantly via WhatsApp or email right after checkout. No waiting! Is the software genuine and legal? Yes! All our licenses are 100% genuine and secure, provided through verified distribution channels. Do you offer refunds? Yes — if activation fails or the license doesn't work as expected, we offer a full replacement or refund in line with our refund policy. Do you offer support after purchase? Absolutely. Our team is available 7 days a week via WhatsApp and email to assist with installation or any questions. What products do you sell? We specialize in software like Autodesk, Archicad, Microsoft Office, Windows, and more — all at up to 80% off retail pricing.