Frequently asked questions We’ve compiled the most common questions to help you get quick answers. If you still need help, feel free to contact our team directly. How long does my license/activation last? Microsoft licenses (Office, Windows) are lifetime. Autodesk products come with a 1-year or 3-year activation. Archicad and SketchUp licenses last 1 year. The exact duration is shown on each product page. When and how will I receive my license? Autodesk: we activate your email and send you all the instructions, usually within a few minutes, and you pay after activation. SketchUp: after payment, we activate your email and send you the instructions. Microsoft and Archicad: you receive your license key and activation instructions by WhatsApp or email right after checkout. Is the software genuine and legal? Yes! All our licenses are 100% genuine and secure, provided through verified distribution channels. How does ordering work for Autodesk products? It is simple: 1) place your order and leave your email address or your WhatsApp number. 2) We contact you to confirm which email address to activate. 3) We activate it, usually within a few minutes, and send you all the instructions. 4) You pay after activation. Do I get a license key for Autodesk products? No. Autodesk software is activated directly on your email address, so the license is linked to that email. You receive all the instructions to sign in and start using it. Do I pay before or after activation? Autodesk: after. We activate your email first, then you pay by credit or debit card, PayPal or bank transfer. SketchUp: before. You pay first, then we activate your email. Can I choose which email address is activated? Yes. We confirm the email address with you before activating. Do you offer refunds? Yes — if activation fails or the license doesn't work as expected, we offer a full replacement or refund in line with our refund policy. Do you offer support after purchase? Absolutely. Our team is available 7 days a week via WhatsApp and email to assist with installation or any questions. What products do you sell? We specialize in software like Autodesk, Archicad, Microsoft Office, Windows, and more — all at up to 80% off retail pricing. How long does Autodesk activation take? Usually a few minutes after we confirm your email address. Which payment methods do you accept? Credit or debit card, PayPal and bank transfer. What do I need to place an order? Only an email address or a WhatsApp number. What if I do not have WhatsApp? No problem. Just use your email. We contact you by email and send all the instructions there.